Allotted limit refers to certain internal parameters set by your buyer that are temporarily limiting the ability to process your early payment request.
What does the "allotted limit" error mean?
The "allotted limit" alert appears when there is a temporary hold on processing early payment requests due to pre-set parameters between your buyer and Quickly. This is not an issue on your end or with the invoice itself, but it may require an adjustment on the buyer's side.
What should you do?
If you see this message, the best thing to do is contact our support team, who can help provide more context. Our team will work directly with your buyer to ensure the limits are adjusted or the issue is resolved so that your early payment request can be processed smoothly.
Simply reach out to us using our in-app messenger.
FAQs
Q: Does this mean something is wrong with my invoice?
A: No, your invoice is perfectly fine! The "allotted limit" alert simply indicates that there are certain internal parameters temporarily preventing the early payment from being processed.
Q: How long does it take to resolve this issue?
A: Once you contact support, we aim to resolve these requests as quickly as possible. Our team will work with the buyer to make the necessary adjustments.